CitiValet: Nashville’s Premiere Valet, Corporate Concierge And Transportation Provider

Ian (Byron) Fawknotson, CEO of CitiValet, shares his entrepreneurial story of starting the company more than 15 years ago, their foundation of providing B.O.W.T.I.E. service and what that means, along with their focus on transportation support, offsite parking, valet and concierge services, and more. During the interview, Byron highlights the measures taken to keep customers safe, lessons learned during the pandemic, and how the businesses and the community can leverage his company’s expertise and services.

There is a bowtie in our logo because we offer bowtie service:

      • Be there
      • Offer help
      • Wait cheerfully
      • Thank our guest
      • Invite in/ invite out
      • Ensure safety
  • Our focus is
      1. Transportation support
      2. Offsite parking
      3. Valet services
  • Our customers are
      1. Hospitals
      2. Hotel
      3. Event planners/ venues
      4. Other cooperation that may need these services
  • Not many persons traveling now. But they want to get a secure ride, so they are avoiding:
      1. Uber and Lyft of the world and turning to a scheduled ride
      2. The want assurance of a clean sanitized vehicle/ limited use / low risk
  • More companies are looking for transportation support in the movement of goods
      1. We are looking at assisting with the moving of Covid testing kits
      2. Shipping support for online sales
      3. We are also support construction companies move staff as the deal with offsite parking
  • We ARE HERE we have a fleet of vehicle s ready for business
      1. Stretch Limo
      2. Party bus
      3. 15 passenger vans and sprinter
      4. Sedans
  • We do a lot of executive transport/ staff transport.
    1. Just complete major event with CMA’s
    2. Our staff transport/ offsite parking was with the likes of:
      • SmileDirect
      • Messer construction
      • BNA

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