Host Jeremy C. Park interviews Matt Lloyd, co-founder and CEO, and Jeremy Apple, co-founder and CTO of Magic Apple Technology, who highlight their telecom company founded in 2008 and their expertise in phone systems, cloud-based solutions, and their specialized work in hospitality including hotel phone systems that integrate with property management systems. The company offers a comprehensive range of services including phone systems, data management, texting, and reputation management, with everything running on a cloud-based platform. Matt and Jeremy explore how the company assesses client needs, particularly focusing on how businesses communicate with their clients.
Jeremy and Matt discuss some of their newer telecom offerings, focusing on reputation management and branded caller ID services. The reputation management product proactively tests phone numbers daily to verify if they appear as spam on different carriers and initiates remediation if issues are found. The branded caller ID service allows businesses to display their logo and phone number when calling from office numbers to cell phones, helping establish trust and differentiate from competitors in the market.
Jeremy and Matt explain the complex regulations surrounding business texting, which evolved from robocall issues to strict compliance requirements including brand verification, content restrictions, and explicit permission requirements. They describe how Magic Apple Technology helps clients navigate this process by handling the complex forms and requirements, including guidance with website modifications and campaign setup. The discussion concludes with information about connecting with Magic Apple Technology through their website at magicapple.com.
Visit https://magicapple.com to learn more and connect with Magic Apple Technology.
